Turn messy warranty claims into merchant-approved outcomes in Shopify.
Every claim comes back resolved-and-ready: captured, evidenced, and queued for your one-click approval.
AI prepares. You approve. No customer-impacting action happens without merchant confirmation.
WarrantyBrain captures each warranty claim, gathers the photos and order context, cites the exact policy clause, and drafts the customer’s status update — then queues the refund, replacement, or return in Shopify for you to approve in one click. You stay in control; the busywork is done.
Every claim arrives resolved-and-ready. You approve the outcome.
WarrantyBrain captures the claim, gathers the evidence, and prepares the Shopify action. AI prepares. You approve before anything customer-facing happens.
Customer submits a claim
They use your branded warranty page to describe the issue, upload photos, and add order or serial details.
WarrantyBrain works the case
The system checks the Shopify order, photos, serial number, product context, warranty policy, and missing evidence before support reviews it.
You get a Decision Intelligence Packet
WarrantyBrain prepares the reason, policy source, evidence checklist, customer-message draft, and next safe action in one place.
Shopify action is prepared
Replacement, refund, return, or store-credit steps are prepared for merchant approval unless you later opt into safe automation.
Review Mode keeps merchants in control.
Every store starts with merchant approval. WarrantyBrain prepares the recommendation, evidence request, and Shopify-facing next step, but you approve the customer outcome. After enough reviewed claims, you can choose which low-risk workflows are allowed to run automatically.
Every decision packet, ready to approve
Every claim ends in an approved outcome — refund, replacement, return, or store credit.
Uses your warranty policy, not guesses
WarrantyBrain checks merchant-owned sources and highlights exact evidence before policy-sensitive recommendations.
Surface repeat-claim patterns
Risk signals help you take a closer look at unusual claims; they never deny a customer automatically.
Customer info collection
When more evidence is needed, WarrantyBrain prepares the checklist and customer message instead of handing the merchant a blank task.
Shopify-native actions
Approved actions can be prepared for Shopify execution with audit references and repair/escalation states when Shopify blocks a step.
Learns how your store makes decisions
When you approve, deny, or override a recommendation, WarrantyBrain uses that outcome to make future recommendations fit your store better.
Find products causing repeat warranty issues
When product patterns need attention, WarrantyBrain surfaces them so you can investigate inventory, suppliers, or quality.
Built so you stay in control of every customer-facing decision.
We don't run published merchant quotes yet, and we won't invent them. Here is what is true today — verifiable the moment you connect your store.
Secure Shopify OAuth
You connect through Shopify's own authorization flow. WarrantyBrain never sees your password and you can revoke access from your Shopify admin at any time.
Review Mode by default
Nothing customer-facing happens without your approval. No refund, return, replacement, or customer message is sent until you confirm it.
Evidence before recommendations
Every recommendation is checked against your own policy and order context first. Missing or ambiguous policy routes to manual review instead of a guess.
Same WarrantyBrain engine on every paid plan.
Choose by monthly claim volume. Free prepares every outcome so you can see the decision; paid plans let you approve and execute the Shopify action — refund, replacement, return, or store credit.
For seeing WarrantyBrain work on your real store before paying.
- 10 claims/month
- Free forever, no time limit
- Every claim prepared as a ready-to-approve outcome
- Draft customer messages
First 3 months, then $149/mo. 50 claims/month included.
- 50 claims/month included
- Same Starter workflow. Merchant-approved Shopify actions.
- Customer-safe status updates
- No surprise overage billing
For stores with higher claim volume and more support needs.
- 200 claims/month
- Same full paid workflow
- Priority support
- Setup help
For teams that need more volume and rollout support.
- 500 claims/month
- Same full paid workflow
- Priority support
- Automation rollout help
If you reach your monthly claim limit, new claims stay queued until you upgrade or the next billing cycle starts. No surprise overage billing.
Answers for Shopify warranty operations.
Short, merchant-facing guides for the warranty decision points WarrantyBrain handles in Review Mode.
Shopify warranty app
How WarrantyBrain reviews warranty claims after intake.
Warranty claim review
Policy evidence, order context, photos, and merchant approval.
Warranty returns and RMA workflow
How claims connect to returns, replacements, and prepared Shopify actions.
Review Mode
Why WarrantyBrain starts with merchant approval before customer-impacting actions.
Warranty risk signals
Repeat-claim signals for closer review, not automatic denials.
Free Warranty Risk Scan
Connect Shopify to identify where warranty decisions get stuck.
Connect Shopify for your free Warranty Risk Scan.
The Free Warranty Risk Scan reviews operational readiness: policy evidence, product/SKU context, intake gaps, Review Mode safety, and the fastest setup step to reach one source-backed claim review. Claim and SKU risk signals appear only where WarrantyBrain claim data exists.